To request a refund on a Solution you purchased from the Google Play app store, you must provide us with the email address you used in Google Play to purchase the Solution and the Transaction ID for the purchase. Then, click on the link below and follow the instructions on the linked page:Īll business products and consumer products purchased from CCleaner (including Defraggler, Recuva and Speccy) ,Īll business products and consumer products purchased from HideMyAss! To request a refund on a Solution you purchased from us through our online retail stores, or to terminate a subscription because you object to an amendment to the EULA we have notified to you, please find the confirmation email or invoice we sent directly to you in connection with your purchase, because it will tell you which Avast company you will need to contact ( which may not be the brand name on the Solution) and will contain certain other information you must provide us in order to request your refund. Products Purchased from Us and Subscriptions You Terminate for Notified Amendments to the EULA. If you qualify for a refund on your purchase, and you purchased the Solution directly from us through our online retail store or from Google Play, then please follow the instructions below: We also allow you to terminate your subscription and request a refund (prorated for the unexpired or unused portion of the Subscription Term) if we provide notice to you that we are amending the End User License Agreement we entered into with you in respect of such subscription and/or Solution (the “ EULA”), and you object to such amendment within 30 days of the date of such notice.īefore you start, please read all the restrictions and limitations described in this Refund Policy. If your purchase qualifies, and you follow all the instructions in this Refund Policy within 30 days of the date of purchase, we will refund 100% of the price you paid for the Solution. We offer a 30 day money-back guarantee on certain Avast, AVG, CCleaner (including Defraggler, Recuva and Speccy) and HideMyAss! Solutions that end users purchase directly from us through our online retail stores or through Google Play. REFUND POLICY FOR AVAST, AVG, CCLEANER AND HMA! SOLUTIONS

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